Shipping policy
Shipping Policy
Last updated: September 29, 2026
Thank you for shopping with us. We work with trusted fulfillment partners to deliver your order safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during high-volume periods such as Black Friday, Cyber Monday, and the holiday season.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times will be displayed at checkout or on the applicable product page when available.
For U.S. orders, estimated delivery is generally 5–12 business days after processing.
Please note that delivery estimates are not guaranteed. Shipping times may be affected by carrier delays, customs processing, severe weather, holidays, high-volume sales periods, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be clearly displayed at checkout before you complete your purchase.
Promotional free-shipping offers may be available from time to time and may be subject to minimum purchase requirements or other conditions displayed on our website.
Multiple Packages
Some products may be fulfilled from different locations. If your order contains multiple items, they may arrive in separate packages and at different times. You will not be charged additional shipping fees solely because an order is divided into multiple shipments.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout. Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment.
We are not responsible for orders delivered to an incorrect address supplied by the customer.
Lost, Delayed, or Damaged Packages
If your tracking information shows unusual delays, your package arrives damaged, or you believe your package has been lost in transit, please contact us through our Contact Us page.
We will review the situation and work with the applicable carrier or fulfillment partner to determine an appropriate resolution.
International Orders
International shipping availability depends on the destination and product. International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their local authorities unless otherwise stated at checkout.
Holiday & Promotional Periods
Black Friday, Cyber Monday, Christmas, and other major promotional periods may result in longer processing and delivery times due to increased order and carrier volumes. We recommend placing time-sensitive orders as early as possible.
Questions
For questions about your shipment or order status, please contact us through our Contact Us page and include your order number.